How to get a TapNoise refund within 14 days

Ask for a full refund within 14 days of buying TapNoise. Email us with your order number, and the money goes back to your original payment method.

Updated

If you don’t like TapNoise, ask for your money back within 14 days of buying it. You don’t need to give a reason, though we’d like to know.

How to ask

Email support@tapnoise.com within 14 days of your purchase. Use the email address you bought with, and include the order or receipt number from Dodo Payments’ email. Please don’t send your card number or your full license key.

Dodo Payments, the merchant of record, makes the refund to your original payment method.

What happens next

A refund deactivates the license key. TapNoise checks the key about every three days, so it stops working on that Mac at its next check that finds the key is no longer valid. Your settings, Tappy, levels and stats stay as they are, in case you come back.

Before you delete TapNoise

Remove TapNoise from your agents, and then from this Mac, so the agent entries and the license seat are cleared. The steps are in how to uninstall TapNoise.

The full terms are in the refund policy.

Still stuck?

Email support@tapnoise.com with your macOS version and TapNoise’s status line, or see Support for what to include. All help articles